FAQ's

 What is the air conditioner size range for each bag size 

The Standard Wash Bag will fit air conditioner lengths < 950 mm. The Large Wash Bag will fit air conditioner lengths from 950mm  to 1500 mm  To find more details on wash bag size to ac sizes: https://www.airconcarepro.com.au/products/air-conditioner-wash-bag

How do I clean the AC after I spray the chemical? or What tool is preferable to clean the AC?

To rinse the air conditioner with water, we recommend using either a manual pump garden pressure sprayer or an electric jet sprayer. Please check our new jet AC Sprayer + Hot Water Adaptor set for the rinsing step, all you need is a standard garden hose.
 

  Can I use large wash bag on smaller air
  conditioners?

Please note that you cannot use Standard wash bags on large air cons and likewise, Large wash
bags cannot fit standard size units. A large wash bag can only be used on a Large AC. To find
more details on wash bag size to ac sizes: https://www.airconcarepro.com.au/products/air-conditioner-wash-bag

    

What is the difference between AIRCONcare Original Kit vs AIRCONcare Original Kit 2 vs AIRCONcare Organic Concentrate Kit?

AIRCONcare Original Kit has the Long Nozzle Sprayer with the long hose which attaches directly to the AIRCONcare Premixed 2 Litre Solution Bottle
AIRCONcare Original Kit 2 comes with a Long Nozzle  Spray Bottle which you have to transfer from the 2 Litre Solution in order to use it but its lighter and more agile during cleaning.Priming the spray is often easier.
AIRCONcare Organic Kit comes with  a Long Nozzle  Spray Bottle plus 4 bottles of organic concentrate which you pour the contents into the spray bottle and add water to mix it. It is just as powerful if not stronger than the original.

Does using the AIRCONcare™ Kit void the warranty on my split air conditioner? Video

No. The system does not void your warranty. We have specifically designed the Aircon system to be less invasive than professional cleaning, so there is no dismantling your unit and no harsh chemicals are used in the process. This means that there is no danger of damaging your air conditioner and your warranty will still be intact.

Why can't I just clean my air conditioner with water or some household detergent? Do I really need to use AIRCONcare Coil Cleaner?

Rinsing with water alone without a proper cleaning solution will lead to a smelly ac much like adding water to a pair of soiled socks without actually washing it; the bacteria will enjoy that shower and multiply at an alarming rate. Once that happens, you are much better not cleaning your system in the first place.
Also, if you are thinking of using some random detergent or household cleaner to clean, you might end up damaging the surface wettability of the coil leading to a frosty ac due to the condensate water not flowing efficiently. 

Do I need any technical skills to operate the AIRCONcare™ Kit? Video

No. We have designed this system so that anyone can use it and get amazing results. Just follow the instructions, provided by us at http://www.airconcare.com/ and get fresh and health air.  

Will this system solve all my air conditioner problems? Video

We would love to say yes, but the reality is if you face problems like gas leakage or other mechanical problems, our system will not help in those situations. The AIRCONcare™ Kit is simply designed for maintaining the performance of your air conditioner by keeping the airflow effective across the coils. However, if you have mechanical problems, please contact a service professional. 

Can I just clean my air filters like my technician does by doing a dry brush over them?

The coils in your air conditioner are designed with many tiny places for dirt, skin cells and pollutants to hide. Simply doing a dry brush of the coils and washing air filters is not an effective way to clean your air conditioner. You need a solution that can get into every area to dissolve all of the dirt and biofilm that collects over time. That is what makes the AIRCONcare™ Kit so amazing. The solution in our system is specially designed to break down all of the pollutants in your air conditioner and flush them out in a safe and extremely effective manner – giving you a better clean than a technician who simply does a dry brush of your coils and washes your air filter. 

How does the AIRCONcare™ Kit save me money? Video

Without the AIRCONcare™ Kit system, you would have to rely on a service professional who charges large fee to clean your air conditioner. So, by using our system you save both time and money. Also, keeping your air conditioner in good working order makes it more energy efficient, which also saves you money. 

Is it dangerous to use the AIRCONcare™ system? Video

No, use of our aircon service kit is not dangerous at all. We have tested it to our labs and make sure that it is 100% safe to use. You don't need to be worried about any side effects of using this kit. AIRCONcare has been tested by authorized labs and Test Centre to even kill Legionnaire’s Disease by up to 99.99% Now that's clean air! 

Is it safe to flush water into an electrical appliance?

The split air conditioners are designed with wet and dry areas. The cooling coils and fan rotor blades are isolated from the electrical controls and motor by rubber seal bearings and   compartmentalization. The reason is high volume of condensation is generated from the cooling coils anyway, e,g, approximately 3 litres of water can be generated from a 3 m x 4 m room with 2  people in it for 8 hrs.

 

Can we get a quote directly from the Chatbot?

No, The Chatbot will not be able to generate a quote. Please send your quote request to "sales@airconcare.com". We will respond to your quote asap, usually 1 business day to respond.

 

Customer Support Email: airconcare@macgyverlab.com

Sales Enquiry: sales@airconcare.com

 

Will my air conditioner work in hot weather? Video

You see many air conditioners stop working in hot conditions due to high heat pressure. Many times the heat pressure builds up because the coil is dirty and air can't go across the coils. So using the AIRCONcare™ Kit will help maintain your air conditioner. The result would be that air goes effectively across the coils, reduces the high heat pressure and you find that your air conditioner works well in hot conditions. 

Will this system work for me? Video

If you were to clean only one half of the unit, simply placing your hand over each side will allow you to feel the difference in efficiency in the clean and dirty sides! It's amazing how well it works! The AIRCONcare™ Kit can clean even the dirtiest air conditioners. We have tested every possible scenario of use for the system to ensure that it will always work for you. 

Will this system damage my coils? Video

No. Our specially designed ‘super detergent’ is strong on dirt yet gentle on you and your air conditioner. Your air conditioner will not be damaged even with repeated uses of the AIRCONcare™ Kit.

When I spray water into the coils, why does it not run into the wash bag?

Water can flow into the drain pipe of the air conditioner unit. So it is perfectly alright if no water is flowing into the water when you are washing the coils. Water will flow into the wash bag when you are washing the fan blade.

I suspect that I have leaking gas in my air con unit. Do you have a process to check this?

Hold a thermometer up into the airflow with the air conditioner turned on. It should read at least 18 deg C. If not, call an ac tech to check your system. Otherwise, you are ready to clean your air conditioner yourself. 

 

Will this system work for my room air conditioner? Video

Absolutely. The AIRCONcare™ system is designed to work on many types of split ductless air conditioners including room air conditioners.